Terms of service
Welcome to Outback Chic. These Terms of Service govern your access to and use of outbackchic.com, including our website, products, services, features, and related content.
By visiting our website, creating an account, or purchasing from Outback Chic, you agree to these Terms of Service. If you do not agree with these Terms, please discontinue use of our website.
About Outback Chic
Store Name: Outback Chic
Business Address: 30 N Gould St, Sheridan, WY 82801, United States (Not return address)
Email: support@outbackchic.com
You may browse our website without creating an account. Certain features or purchasing options may require you to provide information or create an account.
Outback Chic offers fashion products through our online store. These Terms explain the rights and responsibilities that apply between Outback Chic and our customers.
Throughout these Terms, the words “we,” “us,” “our,” and “Outback Chic” refer to Outback Chic.
Our online store is powered by Shopify, which provides the e-commerce technology and infrastructure that enables us to sell our products online.
Any new features, tools, services, or functionality added to our website will also be subject to these Terms. We may update these Terms from time to time, with changes becoming effective once published on this page.
SECTION 1 – ONLINE STORE CONDITIONS
By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you. If you are under the applicable age of majority, you must have permission from a parent or legal guardian where required.
You agree not to use our website or services for any unlawful purpose or in a manner that violates applicable laws or regulations, including intellectual property laws.
You must not introduce or transmit viruses, malware, malicious code, or other harmful technology through our website.
Any violation of these Terms may result in the suspension or termination of your access to our website or services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service, cancel transactions, or restrict access to our website where reasonably necessary and as permitted by applicable law.
You acknowledge that certain non-payment information may be transferred across different networks and adapted to meet technical requirements. Payment information is protected using appropriate security and encryption measures during transmission.
You may not copy, reproduce, resell, exploit, distribute, or commercially use any portion of our website, services, content, or contact information without our prior written permission.
Section headings are provided for convenience and do not affect the interpretation of these Terms.
SECTION 3 – WEBSITE CONTENT AND ACCURACY
Information presented on our website is provided for general informational purposes.
While we make reasonable efforts to ensure that our website content is accurate and up to date, we do not guarantee that all information will always be complete, current, or free from errors.
Certain information may become outdated. We may modify or update website content at any time, but we are not obligated to update every piece of information.
SECTION 4 – PRODUCT PRICES AND AVAILABILITY
Product prices, promotions, and availability may change without prior notice.
We reserve the right to modify, suspend, or discontinue any product, service, feature, or portion of our website at any time.
To the maximum extent permitted by law, Outback Chic is not responsible for losses arising solely from changes in pricing, product availability, service interruptions, or discontinued products.
SECTION 5 – PRODUCT INFORMATION
Certain products may be available exclusively through our online store and may be subject to limited availability.
We make reasonable efforts to display product descriptions, photographs, colors, sizing, and other information as accurately as possible. However, the appearance of colors may differ depending on your device, screen settings, or other technical factors.
We reserve the right to update product descriptions, specifications, pricing, and availability at any time.
Returns and exchanges are subject to our applicable Returns & Refunds Policy and any rights you may have under Australian Consumer Law.
We do not guarantee that every product will meet individual preferences or expectations. Nothing in these Terms limits any rights or guarantees that cannot legally be excluded.
SECTION 6 – ORDERS AND PAYMENT INFORMATION
We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including where there are suspected fraudulent transactions, pricing errors, stock issues, or unusual purchasing activity.
If we cancel or modify an order, we will make reasonable efforts to notify you using the contact information provided when placing the order.
You agree to provide accurate, complete, and current billing, shipping, and account information.
It is your responsibility to ensure that the information provided during checkout is correct.
For information regarding returns and refunds, please refer to our Returns & Refunds Policy.
SECTION 7 – THIRD-PARTY TOOLS AND SERVICES
Our website may provide access to tools or services supplied by third parties that we do not own or directly control.
These tools may be provided on an “as available” basis. Your use of third-party tools may be subject to the relevant provider’s own terms and conditions.
You are responsible for reviewing and accepting any applicable third-party terms before using such services.
Any new tools or services introduced through our website will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS AND CONTENT
Our website may contain links to websites, applications, products, or services operated by third parties.
We are not responsible for the content, security, privacy practices, accuracy, or availability of third-party websites or services.
The inclusion of a third-party link does not necessarily mean that Outback Chic endorses or recommends the third party or its services.
We encourage you to review the privacy policies and terms of any third-party website before providing personal information or engaging with their services.
SECTION 9 – CUSTOMER REVIEWS AND FEEDBACK
If you submit reviews, comments, suggestions, photographs, ideas, or other content to Outback Chic, you agree that we may use, reproduce, adapt, publish, or display that content for legitimate business and promotional purposes, subject to applicable law.
You confirm that any content you submit does not infringe the rights of another person or contain unlawful, harmful, misleading, or offensive material.
We reserve the right to remove content that we reasonably believe violates these Terms or applicable laws.
You remain responsible for the content you submit.
SECTION 10 – PERSONAL INFORMATION
Personal information submitted through our website is handled in accordance with our Privacy Policy.
By using our website, you acknowledge that you have reviewed our Privacy Policy and understand how your information may be collected, used, stored, and disclosed.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
From time to time, our website may contain typographical errors, inaccuracies, or omissions relating to products, pricing, promotions, availability, shipping information, or other content.
Where permitted by law, we reserve the right to correct errors, update information, or cancel affected orders where necessary.
Nothing in this section limits any consumer guarantees or rights that apply under Australian Consumer Law.
SECTION 12 – PROHIBITED USES
You must not use our website or services to:
- Violate any applicable law or regulation
- Engage in unlawful or fraudulent activity
- Infringe intellectual property or other legal rights
- Harass, threaten, abuse, or discriminate against others
- Submit false, misleading, or fraudulent information
- Upload viruses, malware, or other harmful code
- Collect or misuse another person’s personal information without authorization
- Send spam, phishing attempts, or other unsolicited communications
- Use the website for unlawful, abusive, or offensive purposes
- Attempt to bypass, disable, or interfere with website security features
We may restrict or terminate access where we reasonably believe these conditions have been violated.
SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY
We aim to keep our website and services available, secure, and accurate, but we do not guarantee that the website will always operate without interruption, delays, errors, or security issues.
To the maximum extent permitted by law, Outback Chic and its affiliates will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or services.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, warranty, right, or remedy that cannot legally be excluded under applicable Australian law.
SECTION 14 – INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold Outback Chic harmless from claims, losses, liabilities, costs, and expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person’s rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the extent necessary, while the remaining provisions will continue to apply.
SECTION 16 – TERMINATION
Any obligations or liabilities that arose before termination will continue to apply after termination where appropriate.
You may stop using our website at any time.
We may suspend or terminate your access where permitted by law, including if you materially breach these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Returns & Refunds Policy, Shipping Policy, and any other policies published on our website, form the agreement governing your use of our services.
If we do not immediately enforce a particular provision, this does not mean that we have waived our right to enforce it later.
SECTION 18 – GOVERNING LAW
These Terms and any purchases made through the Outback Chic website are governed by the laws applicable in New South Wales, Australia, except where applicable consumer protection laws provide otherwise.
Nothing in these Terms limits any mandatory rights or protections available to consumers under Australian Consumer Law or other applicable legislation.
SECTION 19 – CHANGES TO THESE TERMS
The most current version of these Terms will always be available on this page.
We may revise these Terms from time to time to reflect changes to our business, website, services, or applicable legal requirements.
When we make changes, we will update the “Last updated” date.
Your continued use of our website following the publication of updated Terms constitutes acceptance of those changes, to the extent permitted by law.
SECTION 20 – RETURNS AND REFUNDS
At Outback Chic, we want you to feel confident when shopping with us. If an item isn’t quite right, our returns process is designed to be straightforward and easy to follow.
Return Eligibility
You have 60 days from the date your order is delivered to request a return for eligible change-of-mind purchases.
Returned items must:
- Be unused and unworn
- Be in their original condition
- Include original tags, packaging, and accessories where applicable
Some items may be excluded from change-of-mind returns where permitted by law.
Nothing in this section limits your rights relating to faulty, damaged, incorrect, or otherwise non-conforming goods under Australian Consumer Law.
How to Start a Return
To request a return, please contact us at:
Please provide your order number and a brief explanation of your return request.
Our customer support team will provide you with the relevant return instructions.
Return Shipping
Unless otherwise required by law, return shipping costs for change-of-mind returns are the responsibility of the customer.
We strongly recommend using a tracked shipping service when returning an item.
Outback Chic is not responsible for items that are lost or damaged while being returned by the customer, except where required by applicable law.
Exchanges
If you would like to exchange an item for another size or style, please contact us at support@outbackchic.com before sending your item back.
Exchange availability may depend on stock levels.
Refund Processing
Once your returned item has been received and inspected, approved refunds will generally be processed within 7 business days.
Refunds will normally be issued to the original payment method used at checkout.
Please note that your bank or payment provider may require additional time to make the funds available.
No Restocking Fees
Outback Chic does not charge restocking fees for approved returns.
Need Help?
If you have questions about returns, refunds, or exchanges, our customer support team is happy to assist.
Email: support@outbackchic.com
Contact Form: Available on the Contact Page
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM (Sydney Time)
Typical Response Time: Within 12 business hours
SECTION 21 – CONTACT INFORMATION
For questions, support, or enquiries regarding these Terms, please contact us:
Outback Chic
30 N Gould St, Sheridan, WY 82801, United States (Not return address)
Email: support@outbackchic.com
Website: outbackchic.com
Contact Form: Available on the Contact Page
Thank you for choosing Outback Chic. We appreciate your support and look forward to being part of your everyday style.